Virtual Counseling Services

Our virtual counseling services are a safe way of getting the support you need even when getting to a therapy appointment is difficult.

The need for convenient, effective counseling is not a new demand. However, the impact of coronavirus has led many people to consider virtual counseling when they otherwise may not have done so. Sound like you? You are not alone!

Although Restorative Counseling has proudly offered this service for years, many insurance companies have made exceptions allowing you access to services you may need during the pandemic. The disruption and uncertainty of COVID-19 does not need to be faced alone. Life can feel challenging for so many reasons right now, but we can help. Each clinician has their own unique training and specialty areas. We will work with you to find the best fit to serve your needs.

Worried about cost? What if you had to move home (out of state) due to university closures? We’ve got you covered! We verify your insurance benefits and inform you of your coverage before your first session. Many states are also making exceptions allowing services to be offered across state lines to ensure that COVID does not impact your access to care. You just need to inform us where you will be, and we will go to work exploring options to ensure you get the care you need and deserve.

Just getting to a therapy appointment can be difficult.

Virtual CounselingLate again. Traffic is terrible. The kids have a game. You have work to do. And the low fuel light just came on. You’re stressed already, and now you have 40 minutes to make an hour-long commute. So much time wasted. Is all this worth it?

But you’ve made a commitment. And, yes. It’s worth it. You deserve to have the care you need.

But there’s a solution:  Virtual Counseling.

Tele-mental health, teletherapy, and so on – it goes by many names, but virtual counseling allows you to meet directly and securely with your therapist through live and interactive video and audio conferencing.

Why virtual counseling?

Virtual CounselingSimple. It gives you more accessible counseling options.

Busy Schedule? No problem. You can schedule your session on your lunch break, after the kids are asleep, whenever it’s convenient for you. No more wasted travel time.

Transportation or mobility issues? Again, no fuss. You can schedule your session no matter where you are if you have privacy and an Internet connection.

Distance concerns? No longer. If you live outside Chicago and don’t think that in-person therapy would work for you, think again. You can now receive services from the comfort of your own home.

So how does it work?

You’ll meet with your therapist through real-time video and audio over a secure online connection.

But is it secure?

Yes. We use a HIPAA-secure video platform to protect your privacy and confidentiality.

How does insurance work?

Many insurance companies cover online counseling just the same as an office visit. If your insurance does not cover this service, we offer convenient self-pay options.

We can help!

We are happy to answer any questions you may have!

Just as with in-person sessions, clinicians work together with you to select the methods that would best fit your needs to improve your quality of life.

Virtual counseling can help you live the life you deserve. No more excuses! The time to act is now.

Contact us today to learn more.

Online sessions are available only to individuals located in the state of Illinois at the time of service and cannot be provided to anyone outside of the state of Illinois without prior approval.

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Read some frequently asked questions about counseling and accepted insurance plans.

Your privacy is important to us, and confidentiality is an important piece of the therapeutic process. All your information is kept strictly confidential. However, there are specific exceptions:

  • With your signed permission, we may collaborate with other providers such as your psychiatrist or primary care physician
  • By law, we are required to break confidentiality and report to the appropriate authorities if we learn that you are a danger to yourself or others or if we learn of actual or threatened harm to those who are vulnerable such as children, elderly, or those with special needs.

Our paperwork details the limits of confidentiality, and we will discuss this more fully during our first appointment.

Often, people think they must be in crisis or that things must be “really bad” before they go to counseling. Counseling can help offer support and validation, determine if and how to make necessary changes, and achieve goals.

Maybe you worked with a counselor in the past but feel like things are becoming difficult again. This happens; life happens.

Just as with many things in life, we, too, may require ongoing maintenance to deal with new struggles or to continue managing ongoing stressors.

We work together to learn about your experience and determining what may be most useful for you.

We offer counseling services only, not medication management. However, we are happy to refer you to psychiatrist, or you can ask your primary care physician to assist you with medication management.

With your written consent, we can collaborate with your psychiatrist or physician regarding your mental health care.

We are in-network with a variety of insurance options. As an “in-network” provider, we have a contract with the insurance company so you are able to utilize your in-network health insurance benefits. There are many types of insurance plans within a network, so it is advised to call your insurance company to see if Restorative Counseling is covered in your network. A few of the many plans accepted by Restorative Counseling are:

  • Aetna
  • Aetna Student Health (Northwestern University students)
  • BlueChoice PPO
  • Blue Cross Blue Shield PPO
  • Golden Rule
  • Meritain (not Meridian)
  • Optum
  • Oxford
  • United Behavioral Health
  • United Healthcare
  • United Healthcare Student Resources (for Loyola University Chicago students and University of Chicago students)
  • United Medical Resources (UMR)