FAQs

Restorative Counseling strives to make the process as easy and comfortable as possible. We understand that you may feel nervous about seeking counseling and that you may have questions about the process. Here are a few common questions many people have:

Restorative Counseling Back Entrance

Restorative Counseling Back Entrance

Restorative Counseling Front Entrance

Restorative Counseling Front Entrance

155 N Michigan Avenue Suite 608, Chicago, IL 60601

Sessions, including the intake session, are 45-55 minutes in length. This depends on your insurance plan or your private-pay plan.

In the beginning, weekly sessions are encouraged to establish rapport and begin the therapeutic process. Under some circumstances, you may prefer to meet twice weekly or on a bi-weekly basis.

We will discuss together the frequency of our meetings depending on your emotional needs, finances, and availability. To maximize the effectiveness of counseling, it is important to have a consistent schedule.

All Clinicians at Restorative Counseling recognize the importance of the therapeutic relationship.

We see counseling from a strength-based perspective meaning we will look at how to make meaningful changes rather than stigmatize or emphasize the difficulties you may be experiencing.

Our clinicians come from diverse backgrounds of clinical training and utilize many different approaches to therapy. You can learn more about each clinician’s unique approaches by visiting our Meet Us  page.

Your privacy is important to us, and confidentiality is an important piece of the therapeutic process.

All your information is kept strictly confidential. However, there are specific exceptions:

  • With your signed permission, we may collaborate with other providers such as your psychiatrist or primary care physician
  • By law, we are required to break confidentiality and report to the appropriate authorities if we learn that you are a danger to yourself or others or if we learn of actual or threatened harm to those who are vulnerable such as children, elderly, or those with special needs.

Our paperwork details the limits of confidentiality, and we will discuss this more fully during our first appointment.

Often, people think they must be in crisis or that things must be “really bad” before they go to counseling. Counseling can help offer support and validation, determine if and how to make necessary changes, and achieve goals.

Maybe you worked with a counselor in the past but feel like things are becoming difficult again. This happens; life happens.

Just as with many things in life, we, too, may require ongoing maintenance to deal with new struggles or to continue managing ongoing stressors.

We work together to learn about your experience and determining what may be most useful for you.

After we schedule your first appointment, you’ll get an email with instructions on how to fill out required paperwork online.  This is done through a confidential and HIPAA-secure website.

All forms must be completed in their entirety at least 48-hours prior to your first appointment. We will review the forms and policies during your first session.

Your clinician will answer any questions you may have at that time.

Please be sure to bring your insurance card to your first appointment.

We offer counseling services only, not medication management. However, we are happy to refer you to psychiatrist, or you can ask your primary care physician to assist you with medication management.

With your written consent, we can collaborate with your psychiatrist or physician regarding your mental health care.

We gather information about you and what you are looking for to determine who might be the best fit. You are also welcome to tell us if you have any preferences.

Given the importance of the relationship in the therapeutic relationship, it is very important you feel comfortable with whomever you select.  You are our main priority!

If something does not feel right for you, tell your current therapist how you feel. We do not take this personally, and we will work with you to find someone who is a better fit for you.

You can transfer within the practice or receive referrals for other providers.

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